Community Services Supporting Blue Mountains Families
  • Pregnancy
  • Birth – 5 years
  • Youth Services (12 – 24 years)
  • Child & Family Services
  • Safety & Crisis Support
  • Neighbourhood Centres
  • Neurodiversity Support
  • Out of School Hours (OOSH) Services & Vacation Care
  • Blue Mountains Community Directory
Pregnancy

Blue Mountains Women’s Health and Resource Centre

124 Lurline Street, Katoomba. PH: 4782 5133
bmwhrc.org

Services include pregnancy testing, pregnancy and termination advice, and referral and contraceptive advice. 



Family Planning Australia – Penrith Clinic

1300 372 372 (appointments) 1300 658 886 (Infoline)
fpnsw.org.au/clinics/penrith-clinic

Contraception, pregnancy testing, pregnancy counselling, pre and post-natal checks. Fees may apply. 



Australian Multiple Birth Association

1300 886 499
amba.org.au

Umbrella organisation for groups throughout Australia that provide support to parents expecting or who have multiple births. Also provides support for bereaved families and those with special needs. 



Homebirth New South Wales

homebirthnsw.org.au

Support for women and families planning a homebirth in NSW. 



Catholic Care – Pregnancy and Parenting Support

13 18 19
catholiccare.org/family-youth-children/parenting/pregnancy-fertility/pregnancy-support/

Free face-to-face and telephone counselling for emotional and practical help. Open to pregnant women, partners and families. 



Greater Western Aboriginal Health Service

23 – 27 Cascade Street, Katoomba. PH: 4782 6276
gwahs.net.au/healthy-for-life

Provides ante natal, maternal and child health support. 


Birth – 5 years

Community Health Centres

1800 222 608 (Central Intake Line)
nsw.gov.au/departments-and-agencies/nbmlhd/services

Provide developmental checks for children 0 – 5 years. Access early detection and support for developmental delays. Referral required. 



Greater Western Aboriginal Health Service

23 – 27 Cascade Street, Katoomba. PH: 4782 6276
gwahs.net.au/healthy-for-life

Provides ante natal, maternal and child health support. 



Tresillian

1300 272 736 (Parent Help Line)
tresillian.org.au/

Free service providing advice, education, and guidance to families with a baby, toddler or pre-schooler. Services include Family Care Centres offering Day programs and Inpatienty Residential units. Self-referral available. 



Australian Breastfeeding Association Blue Mountains Group

1800 686 268 (Helpline)
breastfeeding.asn.au/local/nsw/blue-mountains-nsw

Mother-to-mother breastfeeding support group for the Blue Mountains. Organises regular meetings about breastfeeding and parenting, as well as informal catch-ups. 


Youth Services (12 – 24 years)

Mountains Youth Services Team

31 Waratah Street, Katoomba and 59 Springwood Ave, Springwood. PH: 1300 006 978
myst.com.au

A free service for young people aged 12 – 24. Provides drop in Youth Centres, programs like Outdoor Explore, adolescent and family counselling, and youth events throughout the year. 



Ted Noffs Street University

93 Katoomba Street, Katoomba. PH: 1800 151 045
65 Station Street, Penrith. PH: 02 4545 3388
streetuni.com.au

A place to hone creative skills, access drug and alcohol support, find housing, develop a social network, and/or learn how to do better at school or start a new business. 



headspace

37 Waratah Street, Katoomba. 
606 High Street, Penrith.
PH: 1800 477 626.
headspace.org.au

Offers young people aged 12 – 25 a welcoming environment where they can access free and confidential mental health and drug and alcohol support as well as help with work and study. 



Platform Youth Services

2/ 570 High Street, Penrith. PH: 02 4760 0800
platformys.org.au

Provides homelessness support to young people aged 12 – 25 in the Blue Mountains, Hawkesbury and Penrith. For emergency accommodation, call 24/7 support line Link2Home: 1800 152 152.



Pick N Mix – Belong Blue Mountains

Katoomba Neighbourhood Centre
81 – 83 Katoomba Street
PH: 0493 255 407
www.belongbm.org.au/pick-n-mix

Pick N Mix Youth Services is an inclusive space for young people to connect, create and access local resources. Operates within local high schools, and on Thursday afternoons at the neighbourhood centre. 



Blue Mountains Women’s Health and Resource Centre – Under 25s Drop-In Clinic

124 Lurline Street, Katoomba. PH: 02 4782 5133
bmwhrc.org

Free, walk-in health clinic for young people to access a GP, Women’s Health Nurse, counsellors, information and resources. No appointment required. Tuesday afternoons. 


Child & Family Services

Gateway Family Services

Church Lane, Katoomba. PH: 1300 316 746
70 Old Bathurst Road, Blaxland. PH: (02) 4720 6500
gatewayfamilyservices.org.au

Free programs and services for families including Play & Art therapy, Parenting programs, emergency financial relief, Parent/Carer counselling, Family Support Work and more. 



Thrive Services

2 Station Street, Katoomba. PH: 02 4782 1555
thriveservices.org.au

Offers free and voluntary services to support families in the upper Blue Mountains. Family case management support, parenting and family programs, community events and group activities, homelessness support for families with dependent children under 18, and practical assistance with material aid and food. 



Connect Family Services
48 – 50 Oaklands Road, Hazelbrook. PH: 02 4758 9966.

connectcfs.org.au

Provides a range of services to families, including supported playgroups, early intervention and disability services, and Early Education centres. 



Mountains Outreach Community Services
48 – 50 Oaklands Road, Hazelbrook. PH: 02 4758 6811.

mocs.org.au

A not-for-profit community organisation offering a range of inclusive programs, including parenting groups, playgroups, community events, and groups for young people and more. 



Blue Mountains Aboriginal Culture and Resource Centre

39 Whitton Street, Katoomba. PH: 02 4782 6569

bmacrc.org.au

A community-led organisation supporting the Blue Mountains Aboriginal community through a Family and Youth support program, Koori Playgroup, community events and more. 

 



Wellways Carer Hub – Katoomba
7 – 9 Gang Gang Street, Katoomba. PH: 1800 422 737

wellways.org

Wellways Carer Hubs are welcoming community spaces for anyone who supports a family member or friend who has a disability, mental health condition, chronic health condition, terminal illness or frail aged. No appointment required. Drop in for a cuppa, access free workshops and events, and free counselling support. 


Safety & Crisis Support

24/7 Hotlines

Link2Home: Statewide homelessness and referral telephone service. PH: 1800 152 152

Lifeline: Suicide prevention, support if you’re in crisis, and general help with your mental health. PH: 13 11 14

Kids Helpline: Free and confidential online and phone counselling for young people aged 5 – 25. PH: 1800 551 800

Beyond Blue: Mental health support including counselling, online peer support, and referrals. PH: 1300 224 636

Suicide Call Back Service: Online counselling for people affected by suicide. PH: 1300 659 467

1800RESPECT: Telephone counselling support for those impacted by sexual assault and/or domestic and family violence. PH: 1800 737 732

 


Housing Support
  • Link Wentworth: Community housing provider.
    PH: 13 14 21 linkwentworth.org.au
  • Thrive Services: Specialist Homelessness Service supporting families, with dependent children under 18 years, living in the Blue Mountains. 
    PH: 4782 1555 thriveservices.org.au
  • Platform Youth Services: Provides supported accommodation for young people (12 – 15 and 16 – 18 years) who are homeless. 
    PH: 4760 0800 platform.org.au 
  • Homes for Older Women (HOW): A program supporting women aged 55+ facing housing insecurity and homelessness. Organised by the Older Women’s Network. 
    PH: 0493 965 190 how.ownnsw.org.au
  • DV West: Crisis accommodation, transitional housing, and After Hours service and outreach support for women and children affected by domestic and family violence.
    PH: 4732 2318 dvwest.org.au
  • Junction 142: Free food, meals, bedding and clothing, and access to showers and laundry facilities. 
    PH: 4782 7458 junction142.org.au
Neighbourhood Centres

Neighbourhood Centres provide information, support and referrals.

  • Free events and programs
  • Free internet access, tea & coffee
  • Social support
  • Volunteering opportunities
  • Financial & food support. 

Contact your local Neighbourhood Centre for more information: 

  • Blackheath Area Neighbourhood Centre (BANC). 41 Gardiner Crescent, Blackheath. PH: 4787 7770. banc.org.au

  • Belong Blue Mountains – Katoomba Neighbourhood Centre. 81 – 83 Katoomba Street. PH: 4782 1117. belongbm.org.au

  • Belong Blue Mountains – Mid Mountains Neighbourhood Centre. 9 New Street, Lawson. PH: 4759 2592. belongbm.org.au

  • Springwood Neighbourhood Centre Cooperative. 104 Macquarie Road, Springwood. PH: 4751 3033. sncc.org.au

  • Winmalee Neighbourhood Centre. 62 Whitecross Road, Winmalee. PH: 4754 4050. winmaleeneighbourhoodcentre.com.au

  • Belong Blue Mountains – Lower Mountains Neighbourhood Centre. 33 Hope Street, Blaxland. PH: 4739 1164. belongbm.org.au

Neurodiversity Support

Several local not-for-profit services provide neurodiversity support to families and carers:

  • Mountains Outreach Community Services (MOCS): Facilitates inclusive programs like Crafternoons for Neurodivergent 10 – 14-year-olds.
    PH: 4758 6811 mocs.org.au
  • Wellways Carer Hub – Katoomba: Facilitates organised support groups and a space to decompress, connect and access support. The WANDA van is also available for outreach. 
    PH: 1800 422 737 wellways.org
  • Able2: Registered NDIS service providing behaviour support, therapy, support coordination and more. 
    PH: 4760 4642 able2.net.au
Out of School Hours (OOSH) Services & Vacation Care

Out of School Hours services are linked to specific schools.

For more information:

  • Speak to your school about Vacation and Out of School Care available
    OR
  • Search Blue Mountains Community Directory: bmcc.nsw.gov.au/community-directory 
    From the home page, click on the ‘Children and Families’ tile and then the ‘Schools, Vacation and Out of School Care’ tile. 

Blue Mountains Community Directory

bmcc.nsw.gov.au/community-directory

Search the Directory to find out about community organisations and groups, including sporting clubs, recreational groups, support services, volunteering opportunities and more.